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The ultimate guide to customer satisfaction, from the people who understand it better than anyoneFor nearly forty years, J. D. Power and Associates...

Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-s...

While many people talk about the path to the top of organizations, very few are honest about how difficult it is to stay at that position. R. Gopal...

A journalist accused of hacking the inbox of a billionaireA company which fought back when its data was stolenAn entrepreneur who fought an interna...

Through his book, The Professional, Subroto Bagchi seeks to redefine the term ‘professional’ by shaping a class of people who have not just the apt...

With over 100 companies offering products and services across 150 countries, 700,000 employees contributing a revenue of US$ 100 billion, the Tata ...

An updated and more modern edition of Partners In Leadership's classic guide to personal and organizational accountability. The Oz Principl...

The last lecture on leadership by the NFL's greatest coach: Bill Walsh Bill Walsh is a towering figure in the history of the NFL. His advanced le...

A transformational guide to getting yourself right in order to accomplish the work you were meant to do, from speaker, former U.S. Air Force offic...

The self-made budgeting expert who has helped millions of women transform their relationship with money reveals her secret to guilt-free livin...

R. Gopalakrishnan, the bestselling author of The Case of the Bonsai Manager, explores how concepts turn into ideas, which then become prototypes, m...

An inspiring case study for the next generation of start-ups by the unconventional founders of Method.Founded ten years ago by childhood pals Eric...

A profound roadmap for how whole systems of oppression can die if we choose to do the work.--LaTosha Brown, cofounder of Black Voters Matter ...

Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-s...